This blog post originally appeared on the Jacaranda Health Blog on November 18, 2013.
Lyndah & Richard, nurses, discuss the child wellness record
Medical records get a lot of buzz these days. In the past several years the United States Department of Health and Human Services has heavily incentivized private providers to convert paper medical records to electronic systems. Providers in the developing world are tempted with promises of record-keeping magic bullets in the form of handheld tablets, mobile phones, and tele-medicine. But the reality is that you can’t build good electronic records without knowing how to build good paper records in the first place. And most medical records are badly designed. Rarely do we talk about what makes a solid, useful medical record.
How do you thoroughly collect patient medical information while facilitating efficiency during the consultation? How do you empower low-income patients with their own files while retaining copies for yourself? How do you provide guidance to clinicians without making forms unwieldy? We spent the last few months at Jacaranda asking ourselves these precise questions as we redesigned our medical records.