User rating of usability of KM output Indicator Number: 26 Short Definition: Measures user attitudes toward and satisfaction with the format, presentation, navigation, searchability, and delivery of a KM output Read more about User rating of usability of KM output
User rating of content and relevance of KM output Indicator Number: 27 Short Definition: Measures the perceived quality of content in a KM output and its relevance to user needs Read more about User rating of content and relevance of KM output
Number/percentage of the intended users who recommend a KM output to a colleague Indicator Number: 28 Short Definition: Measures how many intended users recommend a KM output to a colleague Read more about Number/percentage of the intended users who recommend a KM output to a colleague
Average pageviews per website visit Indicator Number: 29 Short Definition: Captures the number of times a web page is viewed, divided by the number of site visits Read more about Average pageviews per website visit
Average visit duration of website visit Indicator Number: 30 Short Definition: Measures the mean length of time for visits to a website, calculated as the difference between the times of a visitor’s first and last activity during the visit and averaged for all visitors Read more about Average visit duration of website visit