"KM Basics" - from Webinar on "Making Knowledge Usable and Managing Knowledge Across Boundaries"
Following last week's webinar on "Making Knowledge Usable & Managing Knowledge Across Boundaries," Simone Parrish of the Knowledge for Health (K4Health) Project at Hopkins CCP prepared this "for further reading" document on "KM Basics."
Here is a summary of key takeaways and links; the complete PDF has more narrative and explanations.
Usability and Design | Key Takeaways: If people don’t like how you present knowledge, they won’t absorb your knowledge. You can’t please everyone, but you should teach yourself some design basics.
- Good articles: http://www.nngroup.com/articles/; start with http://www.nngroup.com/articles/website-reading/ and http://www.nngroup.com/articles/participation-inequality/.
- Good books: http://www.jnd.org/books/the-design-of-everyday-things.html, http://goo.gl/fgF7F4 (shortened link to alibris.com), http://www.sensible.com/dmmt.html
Readability and Jargon | Key Takeaways: Speak—or write—to your audience. Think about how they speak and read. Recognize jargon, and define your terms for outsiders and newcomers.
- Good websites: https://readability-score.com/, http://www.comnetwork.org/category/jargon/, http://www.comnetwork.org/2010/08/jargon-books/, http://www.ravensheadservices.com/readability_checker.php
- You can use Microsoft Word to check your readability. Run “Spelling and Grammar Tools”. The Readability Statistics will show up when you’re done.