"KM Basics" - from Webinar on "Making Knowledge Usable and Managing Knowledge Across Boundaries"

Following last week's webinar on "Making Knowledge Usable & Managing Knowledge Across Boundaries," Simone Parrish of the Knowledge for Health (K4Health) Project at Hopkins CCP prepared this "for further reading" document on "KM Basics.

Here is a summary of key takeaways and links; the complete PDF has more narrative and explanations.

Usability and Design | Key Takeaways: If people don’t like how you present knowledge, they won’t absorb your knowledge. You can’t please everyone, but you should teach yourself some design basics.

Readability and Jargon | Key Takeaways: Speak—or write—to your audience. Think about how they speak and read. Recognize jargon, and define your terms for outsiders and newcomers.