Takeaway Messages from Last Week's Webinar on "Making Knowledge Usable and Managing Knowledge Across Boundaries"

Following last week's webinar on Making Knowledge Usable and Managing Knowledge Across Boundaries," Simone Parrish of the Knowledge for Health (K4Health) Project, JHU·CCP, prepared this document on "KM Basics." 

Here is a summary of the document:

Usability and Design | Key Takeaways: If people don’t like how you present knowledge, they won’t absorb your knowledge. You can’t please everyone, but you should teach yourself some design basics.


·         Good articles: http://www.nngroup.com/articles/; start with http://www.nngroup.com/articles/website-reading/ and http://www.nngroup.com/articles/participation-inequality/.


·         Good books: http://www.jnd.org/books/the-design-of-everyday-things.html, http://goo.gl/fgF7F4 (shortened link to alibris.com), http://www.sensible.com/dmmt.html


Readability and Jargon | Key Takeaways: Speak—or write—to your audience. Think about how they speak and read. Recognize jargon, and define your terms for outsiders and newcomers.


·         Good websites:  https://readability-score.com/, http://www.comnetwork.org/category/jargon/, http://www.comnetwork.org/2010/08/jargon-books/, http://www.ravensheadservices.com/readability_checker.php


·         You can use Microsoft Word to check your readability. Run “Spelling and Grammar Tools”. The Readability Statistics will show up when you’re done.